APPLICATION PROCESS
Carefully review the Mediation Case Coordinator job description (Full-time)(Part-time).
Use the Cover Letter Guidance below to help you draft your cover letter.
Email an up-to-date copy of your resume and cover letter to apply@crgma.org.
Applications will be reviewed on a rolling basis and the roles will remain open until filled.
Cover Letter Guidance
While largely administrative in nature, Case Coordination is also a human services role. Our coordinators interface with the community on multiple fronts:
managing inquiries for services and conducting intake calls
liaising with community partners to plan and deliver services and collaborations; and conducting outreach activities that may involve tabling at events, presentations in community settings
cold-calling/emailing potential partners and service sites when appropriate.
Coordinators must be comfortable in public-facing environments, patient with others, and highly organized. These roles require managing people and data with a high degree of sensitivity, care, and accuracy.
Within the body of your cover letter, please speak to the following 3 Questions. Do not just answer them in a numbered list.
Case coordinators sometimes have to deal with many different people in a given day, from community members calling to ask about services, to community partners who want to collaborate but don’t have a clear idea how, to members of the judiciary with rigid guidelines for activities or behaviors. How do you feel about the prospect of a job that requires a lot of varied interpersonal engagement?
This role requires a high volume of precise and detailed data collection and entry. Speak to your skills/experience in this kind of administrative work.
Case coordination requires complex hard- and soft-skills, and the work is very meaningful, and provides a real service to people in often great need. What appeals to you about this kind of human service work?