APPLICATION PROCESS
Carefully review the Mediation Case Coordinator job description (Full-time)(Part-time).
Use the Cover Letter Guidance below to help you draft your cover letter.
Email an up-to-date copy of your resume and cover letter to apply@crgma.org.
Applications will be reviewed on a rolling basis and the roles will remain open until filled.
Cover Letter Guidance
The Mediation Case Coordinator is responsible for guiding community members, community partners, and mediators through the mediation process from start to finish. The role is largely administrative in nature, but it’s also a human services role. From fielding inquiries and conducting intake calls, to liaising with community partners and conducting outreach activities, Case Coordinators interact with many different people on a given day. They must be patient with others, comfortable in public-facing environments, and highly organized. These roles require managing people and data with a high degree of sensitivity, care, and accuracy. Case Coordinators are pivotal to helping a wide range of people feel empowered to resolve conflicts through mediation.
Within the body of your cover letter, please address the following questions:
Why do you want to do this kind of work?
What skills and experience would you bring to a role where you interact diverse community members, many of whom may be experiencing high amounts of stress and conflict?
This role requires a high volume of precise and detailed data collection and entry. What skills/experience do you have in this kind of administrative work?
Please also indicate if you are interested in the Full Time or Part Time position, or if you are open to either.